Payment & Orders Frequently Asked Question
What payment methods do you accept?
We accept major debit/credit cards, bank transfers, and other secure online payment methods.
Is my payment information safe?
Yes. All transactions are encrypted with SSL technology to keep your payment and personal details secure.
Do you accept Cash on Delivery (COD)?
No, we currently do not offer COD. All payments must be completed online at the time of order.
Is my personal data secure?
Absolutely. We use industry-standard encryption (SSL/TLS) for all transactions. Any medical information or prescription you send is handled confidentially.
Shipping & Delivery Frequently Asked Question
Most UK orders are delivered within 4–5 working days after payment confirmation.
Yes, we ship internationally to destinations including the UK, USA, Europe, and France.
If your order hasn’t arrived within the estimated delivery time, contact our support team. We’ll investigate and provide a resolution promptly.
We offer discreet international shipping to the UK, USA, Europe, and France. All orders are carefully packed in plain, unmarked packaging to ensure your complete privacy and confidentiality.
Account & Ordering Process Frequently Asked Question
No, you can order as a guest. However, creating an account allows you to track orders, save details, and reorder faster.
Click on the “Register” or “Sign Up” button, fill in your details, and verify your email. Once complete, you can log in anytime.
Absolutely. We use SSL encryption and strict privacy policies to protect your details.
